wmresume

WILLIAM R. MANTZ II

Education: Bachelors of Science in Computer and Information Systems, Cum Laude and with Departmental Honors, May 1996, Overall GPA 3.62 out of 4.0. Various Microsoft certified training courses in Windows 2000, advanced Visual Basic development and MS SQL server 7 plus Java courses from Sun Microsystems taken within the last 2 years.

Career Summary:. Active in the computer field for over 16 years. Strong background with the Microsoft Windows operating system (9x, NT, 2000) including registry, networking and Microsoft office applications. Developed dial-up software and client server applications using COM, ActiveX, MS-SQL Server, and RAS. Strong background with remote systems management and remote software distribution using Xcellenet's Remoteware product for Windows NT/2000 and their Afaria product to manage a remotely based sales force. Currently working in all aspects of Information Technology including wireless, DSL, ISDN, 56k modem technology, PDA’s, Epicentric Foundation Server for web portals, web page development using HTML, Javascript, Vbscript, Windows scripting host (WSH), Java 2 environment, ASP, FrontPage, Apache/Tomcat, Jrun, and IIS. Experience with web page submission and ranking. Experience with personal computers and laptops to board level. Project Lead for multiple projects that includes all aspects of the systems life cycle of the project (requirements, development, testing, implementation). Experience in working directly with clients to establish requirements and provide solutions to business needs and problems. 7 years background with MSI's Wildcat Intranet/BBS with an Intermail front end for offline mail (netmail).

Programming Languages and Development Tools: Over 6 years MS Visual Basic including COM (ActiveX) and rapid application development (RAD). Installations using InstallShield Express & WISE tools, WinZIP SE, DOS batch and WinBatch. 3 years with Jbuilder for java servlets, FrontPage for HTML. 5 years with Xcellenet's Remoteware product for NT and their new Afaria product. 3 years management of a Netscape Proxy server to control intranet access. 5 years with Borland Turbo C++,

Work Experience

Field Data Distribution Services, Merck & Co, Inc,- US Human Health Information Services

Senior Systems Associate, Project Team Leader - April 2000 to present

Providing project team management and leadership for 3 major areas of Information Technology that directly supports the sales organization. My responsibilities include providing team leadership and managing a project team that distributes data to remotely connected users, managing a project for custom application development for the Windows OS, and managing a project team to develop web based applications on the intranet including the development of an intranet portal. In this position, I provide team management and supervision of 7 staff members, participate in the review of new technologies of both hardware and software to see how it may apply to our customers, and provide “hands on” work and experience for tasks to complete our projects.

Field Data Distribution Services, Merck & Co, Inc, - US Human Health Information Services

Oct. 1998 to April 2000 – Systems Associate

I was involved with sales force automation (SFA) architecture and remote systems management including system setup, architecture, design and operation of a RemoteWare cluster used to distribute all data, remote systems management, and software to a large group of field representatives using remote communications. My primary responsibility includes the complete system administration and operation of this system for any data that would be distributed to the field via remote access. These responsibilities include creating accounts, deployment, installation, creating application work objects to distribute data to remote computers, grouping of clients for scheduled work, flowcharting and documenting specifications, capturing and reporting metrics, subscription services of web and other company data, webmaster for the field Intranet site, testing and validation of the data flow, and the creation of a desktop application for easy remote access for the user. I also developed applications using Microsoft Visual Basic and developed web applications using Java servlet technology, HTML, ASP, and JSP, javascript, vbscript, and performed internal database modeling as it applied to our projects.

Field Technology Services - USHH Merck & Co, Inc. Sr. Systems Analyst July 1997 to October 1998

Primary responsibility included support to remote sales representatives with the acquisition, testing, and deployment of laptop and desktop machines running Windows 95 to the field. This involved a complete upgrade and migration of over 4,000 field computers running Windows for Workgroups to Windows 95 in a batch mode timeframe. It also included maintenance and testing of the 95 model used in the field, providing support to Helpline operations, QA testing new software for deployment, and creating self-installation programs for field based personnel. Developed automated upgrade/installation programs for non-user interactive using Install Shield, Winbatch, and other monitoring installation packages. Developed programs using Visual Basic for use in the field and for use with in the department.

Software Engineering and PC Support (Home) 1991 to 1996 Part Time

Programmed, marketed and distributed my own application programs (shareware) worldwide which included the complete user documentation and customer support for all products. Primary duties included: Operating and administering a complete multi-line on-line service with 4 mail networks networked worldwide including an access to the internet. This involved complete setup of hardware and software, creation of accounts, security levels, bulletins, help files, file directories, addition of files from CD-ROM to the files database, automated batch files using an event driven front-end mailer. The online service had over 90,000 files and over 1,000 worldwide users prior to the internet popularity. My primary programming languages were Turbo C++ and a variation of the basic language called wcCode from 1991 to 1996. I hold 5 registered copyrights for my software. I was a beta tester for Mustang Software Inc from 1994-96 including the interactive net server for use by ISPs. It includes dynamic HTML, client/server based applications, FTP, ODBC, and TELNET support, and includes an intranet solution for small companies.

Software Engineering and PC Support (Home) 1991 to 1996 Part Time

Programmed, marketed and distributed my own application programs (shareware) worldwide which included the complete user documentation and customer support for all products. Primary duties included: Operating a complete multiline on-line service with 4 mail networks networked worldwide including an access to the internet. This involved complete setup of hardware and software, creation of accounts, security levels, bulletins, help files, file directories, addition of files from CD-ROM to the files database, automated batch files using an event driven front-end mailer. The software used Wildcat! Software from Mustang Software Inc. The online service had over 90,000 files and over 1,000 worldwide users prior to the internet popularity. My primary programming languages were Turbo C++ and a variation of the Basic language called wcCode from 1991 to 1996. I hold 4 registered copyrights for my software. I was a Beta tester for Mustang Software Inc from 1994-96 including the Interactive Net Server for use by ISPs. It includes dynamic HTML, client/server based applications, FTP, ODBC, and TELNET support, and includes an intranet solution for small companies. Also, provided PC support for customers running Windows and OS/2 in the Lansdale area.

Merck & Co., Inc - Merck Research Laboratories – General Lab Worker 1988 to 1996 (full time)

Primary duties involved servicing of the Research Laboratories in MRL while completing my degree program. While in MRL, I developed 2 application programs used on the Vax to print off the a 200 page stockroom catalog containing Lab supplies. I was also a trainer for Total Quality Management for the department and attended TQA training. Worked various jobs in research division.

Aydin Computer Systems - Aydin Corporation, Horsham, PA,

Quality Control Manager and Quality Assurance Engineering 1980 to 1987.

Held positions of increasing responsibilities in Quality Assurance, Quality Control, and Quality Engineering under MIL-STD-9858a Quality Systems Requirements. Aydin manufactures turn-key computerized graphic & control systems. My primary responsibilities included the complete setup, supervision, and management of the QC department of 6 to 15 inspection personnel and to provide QA Engineering support. This included writing SOPs, detailed work instructions, PO Review, vendor surveillance, calibration control of tools and instruments, contractual requirements review, inspection and testing of Aydin products, and writing Acceptance Testing Procedures for the division. I was the customer and government liaison for the company and understood the business from receiving to shipping. I performed hiring, interviewing, biannual reviews, departmental budgets and reported to the director, Quality Assurance and the Vice President of the division. I also developed application programs over 2 years that included several acceptance test programs in Fortran 77 for the Aydin Graphical Display generator products and developed some sales demos.

ERA Cassel-Miller Real Estate, Realtor Associate GRI, July 1987 to Oct 1991 (Full and Part Time)

Sold residential Real Estate for the family business. (GRI: Graduate Realtors Institute). Designed and promoted Web technology for the business.

References Available Upon Request

Merck Awards – Over 10 Merck Awards for Performance, Excellence, and Quality including 1 Vice Presidential award

Last Update 10/2001